Privacy policy

Security and privacy

We take all the necessary steps to ensure the security of your transaction with us and to protect the privacy of the information you give to us.

HPI use “Verified by Visa” and “MasterCard SecureCode” to help us to confirm that we are dealing with the genuine cardholder by requesting pre-selected password details when taking part in a transaction. Card payments are processed by Barclays Merchant Services.

Your Online Security

HPI recognises the importance of secure online transactions, and we safeguard the privacy of information provided to us through online forms. We use a Digital Certificate to assure you of the validity of our site and for your trade requests submitted to us online, we use Secure Sockets Layer technology to provide strong encryption for the data you provide on the order form before transmission to HPI.

Privacy – how we use information about you

HPI is registered under the Data Protection Act (1998) which contains important provisions governing the use of data. Whilst we do not ask for any information about you in order to let you use our site, it is necessary for us to capture and retain information on you and your enquiries in order to provide you with the HPI Check, and to deal with subsequent queries relating to the services you buy from us.

HPI is committed to fighting vehicle crime and works closely with law enforcement agencies, especially the police, to investigate vehicle theft and fraud. We value the information that such agencies provide, which helps all our customers avoid the risks presented by stolen vehicles.

In return, when you use our services, you agree that we may provide data about you and your enquiry to the police or other law enforcement agencies, where doing so will assist them in their enquiries. You should also be aware that under section 28 of the Data Protection Act (1998), the police and other agencies can require us to disclose this information, again without your consent.

You will find full information on our trading terms in HPI Check Terms & Conditions, which you should read carefully before proceeding with a purchase. If you have questions, please use the feedback facility to tell us.